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Ad title:
English-Speaking Customer Service Specialist
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| Provided By:
Evolvexe
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Published: 08 June
/ Deadline: 08 July
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(Tbilisi) English-Speaking Customer Service Specialist - The position is remote, following an initial on-site training and preparation period at the office.
Evolvexe is announcing a vacancy for the position of English-Speaking Customer Service Specialist for an international project in the healthcare field.
The Customer Service Specialist will act as a mediator, providing customers with information about medical products and services, answering their questions, and assisting them in resolving product-related issues quickly and efficiently. To succeed in this role, the specialist must remain calm and professional in all situations and possess skills in using personal computers and relevant software. The specialist must be fluent in both spoken and written English. The work will be performed remotely.
Responsibilities:
** Processing customer requests and healthcare inquiries via phone and email/writing.
** Providing comprehensive advice and clarifying customer questions regarding medical products or services.
** Communicating with supervisors, staying informed about updates, and receiving feedback.
Requirements:
** High-level proficiency in English (C1), both spoken and written.
** High-level proficiency in using a personal computer and fast typing.
** Ability to work on a flexible schedule.
** Availability to complete the initial training and preparation period on-site at the office prior to transitioning to remote work.
What We Offer:
** Comprehensive and informative paid training.
** Health insurance.
** Paid leave.
** A professional and friendly work environment.
** Work relationships built on trust, encouragement, and feedback.
** Opportunities for career growth.
** 1400 GEL Gross salary per month + bonuses (Full-time).
If you are interested, please upload your CV at the provided link: https://hel-ai.com/apply/nlCKhIme
Best of luck!
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