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Ad title:
Account Manager
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Groove Technologies
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Published: 09 January
/ Deadline: 09 February
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About Us:
LLC Groove Technologies, a fast-growing technology company operating at the forefront of online solutions. We work with leading partners in the gaming and digital space, building long-term relationships through smart technology, trust, and proactive service.
We`re looking for an Account Manager who is not just reactive, but thinks ahead, takes ownership, and knows how to turn client conversations into growth opportunities.
Role Overview:
As an Account Manager, you will own and grow a portfolio of B2B clients. Your mission is to increase client value through proactive communication, creative problem-solving, and strong relationship management.
This role suits someone who can work independently, take initiative without being asked, and collaborate effectively across teams.
Key Responsibilities:
** Proactively manage and grow client relationships through regular outbound communication
** Act as a trusted advisor to clients, understanding their needs and anticipating challenges
** Identify new opportunities, upsell ideas, and solutions based on client feedback and data
** Collaborate closely with internal teams (Product, Marketing, Operations, Tech Support) to deliver solutions
** Take ownership of client issues from start to resolution — no hand-offs, no excuses
** Handle complaints and escalations professionally while maintaining long-term relationships
** Contribute ideas to improve internal processes, client experience, and account workflows
Requirements:
** Proven experience in B2B Account Management or Sales (gaming industry experience is a strong plus)
** Strong communication and interpersonal skills confident, clear, and persuasive
** Fluent English mandatory (additional languages are a plus)
** Ability to manage multiple accounts, projects, and deadlines simultaneously
** Strong organizational and time-management skills
** Self-starter: able to work independently, prioritize tasks, and take initiative
** Problem-solver: can analyze issues, think creatively, and propose solutions
** Team player with a collaborative mindset and positive attitude
** "Can-do" mentality
** Willingness to travel occasionally
Scope & What We Offer:
** Full-time position, based in our Tbilisi Office
** Friendly, professional work environment
** Opportunity to work with industry experts and cutting-edge technologies
** Real ownership and room to grow within a fast-moving company
** A culture that values initiative, ideas, and accountability
If you enjoy challenges, take pride in ownership, and want to make an impact we`d love to meet you.
We offer a friendly work environment and the opportunity to collaborate with industry experts while working with cutting-edge technologies to build state-of-the-art systems.
If you love challenges and are thrilled by innovation, we will be happy to welcome you to our growing family.
If you feel, you meet with our vacancy requirements, please send your CV to: groovetechnologies.hr@gmail.com and indicate the position you are applying for in the subject line.
Only short listed candidates will be contacted.
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