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Ad title:
Data Operations Specialist
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| Provided By:
Impel
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Published: 10 March
/ Deadline: 10 April
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Impel is pleased to announce an opening for the position of Data Operations Specialist.
Location: Tbilisi, Georgia
Reports to: Data Operations Team Lead
Key Partnerships: Engineering and Conversation Design teams
Mission & Vision
We transform how vehicle sellers engage, educate, and interact with shoppers across the entire customer journey, by harnessing the power of digital technology and data. We deliver the world`s most engaging customer experiences for vehicle sellers of every type and size.
Job Summary
The Data Operations Specialist is responsible for managing and optimizing data processes to ensure accuracy, integrity, and accessibility of data across the organization. This role involves data entry, validation, analysis, and generating reports to support decision-making. The specialist collaborates with cross-functional teams to improve data workflows and implements best practices for data management.
Our Values
** Relationships - We are dedicated to transparency, open communication, and building trust that lasts beyond a transaction.
** Grit - We approach every activity and opportunity with tenacity and tireless execution.
** Results - We achieve success for our partners and take personal accountability for everything we do.
** Energy - We never settle, we constantly seek out new ideas with ambition and enthusiasm.
** Inventiveness - We lead with curiosity, which drives us towards continuous learning and innovation.
** Passion - We share an entrepreneurial spirit that inspires us to go above and beyond everything we do.
Essential Functions of the Job
Responsibilities
** Control/Monitor custom tools and resources. Annotate and analyze data. (70%)
** Making sure that the leads are handled correctly. Be the strategic contact for AI escalations and help customers see the value behind the product. (10%)
** Identify and report the issues to the development team. Work with other team members to troubleshoot technical issues solve design problems, and find creative ways to drive positive outcomes for the customers. (10%)
** Work efficiently to meet project deadlines and deliver labeled datasets within specified timeframes. (5%)
** Perform all other duties assigned by the Data Operations Team Lead. (5%)
Requirements
** Excel for data preprocessing and analysis.
** English (Level B2-C1).
** Excellent verbal and written communication skills.
** Ability to multitask and thrive in a fast-paced (dynamic) environment.
** Strong Analytical Skills.
** Experience in Customer Service will be a plus.
If interested, please upload your application via
https://recruiting.adp.com/srccsh/public/RTI.home?r=5001101322606&c=2201539&d=ExternalCareerSite&_dissimuloSSO=uQSXV_NCtzw:UbHEwc4U2IXXPI3e0tHf16LulhU
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