Front Office Receptionist
 
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Ad title: Front Office Receptionist
Provided By: Lopota Lake Resort & Spa
Published: 22 May / Deadline: 22 June
Hotel Lopota Lake Resort and Spa is looking for a candidate for the position of Front Office Receptionist.

Major functions:

** Greet and welcome guests upon arrival and engage in conversation that will enhance the guest experience.
** Provide the detailed information about the resort and facilities.
** Check in guest in an efficient and friendly manner.
** Check out guest at end of stay. Ascertain guest satisfaction, collect keys, and presents bill to guest. Settle bill accurately through credit card or cash transaction.
** Handle all guest interactions and requests with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assists customers in all inquiries. Interaction with guest will be in person and by phone.
** Accept reservations, changes and cancellations in the absence of Reservations Department Staff.

Requirements:

** Fluent Georgian, Russian and English language skills;
** Experience in a customer service, guest oriented environment is preferred but not required;
** Ability to work well under pressure in a fast paced environment;
** Positive attitude and good communication skills.

This position is full time and will require the successful applicant to work a variety of shifts covering nights and weekends as well.

Interested candidates are kindly invited to send their CV to vacancy@lopota.ge and Please indicate the position title in the subject line.
 
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