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Ad title:
English-Speaking Technical Support Advisor
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| Provided By:
Evolvexe
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Published: 22 September
/ Deadline: 22 October
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"Evolvexe" is hiring an "English-speaking Customer Support Advisor" for an international airline project.
In this role, you will act as a bridge between the company and its customers. You will provide comprehensive information regarding flights, products, and services, answer inquiries, and assist customers in quickly and efficiently resolving issues related to bookings, ticket changes, and other ongoing requests. To succeed in this role, you should remain calm and professional in any situation, possess strong computer skills, and speak and write English fluently. The project operates on a 24/7 basis, and work is carried out in a hybrid format (both from the office and home).
Responsibilities:
** Handle customer inquiries via phone and written channels within the airline project;
** Provide detailed information regarding flights, ticket reservations, baggage policies, and other services;
** Communicate with supervisors, stay updated on project news, and receive constructive feedback.
Requirements:
** High level of proficiency in spoken and written English (C1 level);
** Strong computer skills and proficient typing speed;
** High sense of responsibility;
** Ability to work on a 24/7 shift schedule;
** Ability to work in a hybrid mode (office / home).
We Offer:
** Salary: 2300 GEL (Gross) + performance bonus (based on 20 working shifts);
** Work Format: Hybrid (office / home);
** Flexible Scheduling: Shift swapping possibility;
** Comprehensive and informative paid training;
** Health insurance;
** Paid time off / vacation;
** Modern, high-standard office space;
** Professional and friendly working environment;
** A culture built on trust, recognition, and feedback;
** Career development opportunities.
If you are interested, please upload your CV at the provided link: https://hel-ai.com/apply/iSPOpUie
Best of luck!
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