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Ad title:
Administrator
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| Provided By:
Dream Cleaning
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Published: 04 September
/ Deadline: 04 October
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Dream Cleaning NYC is a fast-growing professional cleaning company serving residential and commercial clients across the United States.
We are looking for an organized, dependable, and detail-oriented Administrator who will keep the company`s daily operations running smoothly.
This position is ideal for someone who enjoys organization, communicating with customers, and working within structured systems.
Work Format: Fully Remote
Market: United States
Schedule
** Working Days: 5 days per week
** Working Hours: 05:00 PM-03:00 AM (Tbilisi Time, 1-hour break included)
** Compensation: 1, 200 GEL + Bonuses
Key Responsibilities:
** Answer inbound and outbound phone calls.
** Communicate with customers in English via phone, email, and WhatsApp.
** Schedule and coordinate cleaning appointments.
** Manage cleaners` daily schedules.
** Update and maintain customer information in the CRM system.
** Organize daily operations using Google Calendar and internal systems.
** Follow up with customers before and after appointments.
** Handle daily administrative tasks efficiently.
** Respond to comments, messages, and customer inquiries on social media.
Requirements:
** English proficiency at C1 level or higher (spoken and written).
** Excellent communication and customer service abilities.
** Strong organizational and time management skills.
** Ability to multitask in a fast-paced environment.
** Self-motivated and able to work independently.
** Strong problem-solving skills.
** Reliable high-speed internet connection.
** Personal computer or laptop.
** Quality headset with microphone.
** Quiet and professional work environment.
Preferred Qualifications:
** Experience in Customer Service.
** Experience using CRM systems.
** Familiarity with Google Workspace (Gmail, Calendar, Docs, Sheets).
** Experience using AI tools such as ChatGPT.
** Previous experience in the cleaning, home services, or online sales industry is a plus.
What We`re Looking For:
** Highly responsible and dependable.
** Punctual and organized.
** Detail-oriented.
** Self-starter with a proactive attitude.
** Positive and professional communicator.
** Team player.
** Looking for a long-term career opportunity.
Important Information:
We are looking for someone who is seeking a stable, long-term position.
This role requires full availability during working hours. Therefore:
** You must be fully available during working hours.
** This position is not compatible with another full-time job.
** We are looking for someone committed to long-term growth with our company.
Hiring Process:
Selected candidates will complete:
** Online interview.
** English language assessment.
** A short practical assignment to evaluate communication and organizational skills.
What We Offer:
** Fully remote work environment.
** Stable long-term employment.
** Career growth opportunities.
** Hands-on experience working in the U.S. market.
** Friendly, supportive, and results-driven team.
** Monthly bonuses.
To apply, please send your CV to: dreamcleaninginfos@gmail.com
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