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Ad title:
Remote Patient Service Representative
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Tetri Connections
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Published: 23 April
/ Deadline: 23 May
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Who are we?
Tetri Connections is a US-Georgian organization connecting Georgian independent contractors with US company representatives and ensures their cooperation. We gather Georgian independent contractors with different qualifications, backgrounds and specializations and help them find suitable work-from-home positions in US companies. You can visit our webpage www.tetriconnections.com for additional info.
Job Opportunity: Remote Patient Service Representative
Location: Remote (Constant video/audio connectivity required)
Target Candidates: Medical Students or Tech Savvy Fast Learner Individual
Hours of Work: 9 am to 1 pm (US Eastern Time) Transition to full time possible
Role Overview:
We are seeking disciplined, detail-oriented medical students to serve as the primary digital coordinators for our practice. This role requires a unique blend of clinical foundational knowledge and elite digital navigation skills to ensure seamless patient flow and administrative precision.
Key Responsibilities:
** Virtual Coordination: Maintain a constant video presence during shifts, appearing in professional attire (white collared shirt) to coordinate with the in-office team.
** Patient Management: Handle multi-channel communications, including phone lines, emails, SMS, and social media.
** Clinical Support: Prepare patient charts by reviewing schedules and ensuring all labs and reports are ready.
** Administrative Tasks: Manage insurance pre-approvals, issue referrals, and process lab orders.
** Service Advocacy: Conduct discovery calls with prospects, screening for treatment suitability and explaining clinic services and sales.
** Operational Research: Assist with inventory management and perform research on medical or marketing topics.
Requirements & Qualifications:
** Education: Current medical student or graduate of a recognized medical program
** Language Proficiency: Native or near-native fluency in English, with clear verbal and written communication skills.
** Technical Skills: Demonstrated digital fluency, including the ability to efficiently navigate Electronic Medical Records (EMR) systems and manage multi-screen workflows in real time.
** Typing Speed: Minimum typing speed of 45 WPM, with accuracy, to support live documentation.
** Experience: Previous experience in patient services, healthcare support, or medical administration is preferred but not required.
Infrastructure Requirements:
** Reliable, high-speed internet connection capable of supporting uninterrupted video and audio streaming
** Private, secure workspace to ensure compliance with HIPAA regulations (training provided)
** Wired Ethernet connection for stability
** Capability to use VOIP and multi-line phone systems
To apply for the opening position, please click here: https://docs.google.com/forms/d/e/1FAIpQLSdQ-OsYYGbp4HLLRIUPEJaAHbpAuHW-nDzeekWJ5oQlvcwfnw/viewform
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