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Ad title:
Customer Experience and Sales Lead
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Kia Georgia
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Published: 21 April
/ Deadline: 21 May
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KIA Georgia is hiring - Customer Experience & Sales Lead
About Us:
KIA Georgia is the official representative of the KIA brand in Georgia, offering a dynamic, modern, and customer-centric environment. Our mission is not only to sell vehicles but to create an exceptional experience for every customer.
Role Purpose
We are looking for a proactive and customer-focused professional who will lead and enhance the overall sales experience. This role combines showroom sales, B2B and Fleet development, and full ownership of the customer journey - ensuring a seamless, high-quality experience across all touchpoints.
Key Responsibilities:
** Lead and improve showroom sales performance
** Develop and grow B2B and Fleet sales channels
** Build and maintain strong relationships with corporate clients and partners
** Own and optimize the full customer journey, from first contact to post-sale experience
** Ensure a premium and consistent customer experience across all interactions
** Utilize CRM systems to manage leads, track performance, and drive data-based decisions
** Coordinate test drives, showroom visits, and conversion processes
** Achieve and exceed sales targets and KPI objectives
** Collaborate closely with marketing, product, and aftersales teams
Requirements:
** 3-5 years of experience in sales (automotive or B2B experience is a strong advantage)
** Experience working with corporate clients and managing relationships
** Strong understanding of CRM systems and data-driven sales approach
** Excellent communication and negotiation skills
** Customer-centric mindset with strong attention to experience and service quality
** Analytical thinking and results-oriented approach
** English proficiency is an advantage
What We Offer:
** Competitive salary and performance-based bonus system
** Opportunities for professional growth and development
** Modern and supportive working environment
** Opportunity to work with a globally recognized automotive brand
** A collaborative and high-performing team culture
If you are passionate about sales and committed to delivering exceptional customer experiences, we would love to hear from you. Please submit your CV to apply: HR@Kia.ge
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