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Ad title:
IT Support Specialist
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York Towers
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Published: 16 April
/ Deadline: 16 May
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At York Towers, we are committed to creating distinctive, multicultural, and enriching lifestyles through luxury real estate developments. As part of the York Holding Group, we pride ourselves on our global reach, innovative vision, and dedication to excellence across all business functions, including marketing and digital growth.
York Towers is looking for an IT Support Specialist who will be responsible for providing technical support, maintaining IT infrastructure, and assisting employees with hardware, software, and network-related issues.
Responsibilities:
Helpdesk Support:
** Provide technical support to employees, including hardware and software troubleshooting.
** Resolve IT-related issues in a timely and efficient manner.
User & Access Management:
** Manage onboarding and offboarding processes, including account creation and access control.
** Set up and configure workstations and required equipment.
IT Infrastructure Support:
** Maintain and support office IT equipment such as printers, workstations, and related devices.
** Assist in administration of Windows Server environments, including:
• Active Directory (AD)
• Domain Controllers (DC)
• DNS
• Group Policy (GPO)
Systems & Network Support:
** Provide basic network troubleshooting (TCP/IP, connectivity issues).
** Assist with basic Linux system administration when required.
Security & Surveillance: Configure and support security cameras and surveillance systems.
Documentation & Asset Management:
** Maintain IT asset inventory using tools such as Snipe-IT.
** Ensure accurate documentation of IT procedures, systems, and assets.
Required Skills and Qualifications:
** At least 1 year of Experience in IT Support / Helpdesk roles
** Basic knowledge of Windows Server administration (AD, DNS, GPO)
** Familiarity with TCP/IP networking fundamentals
** Experience with IT asset management systems (Snipe-IT or similar)
** Basic understanding of Linux operating systems
** Strong problem-solving and communication skills
** Ability to document processes and maintain technical documentation
Nice to Have:
** Experience with IT inventory systems
** Knowledge of network troubleshooting tools
** Certifications such as CompTIA A+, Network+, or Microsoft certifications
** Experience with CCTV / camera configuration and support
Conditions:
** Full time; On-site
** Location - Tbilisi, Kostava str.
What We Offer:
** A dynamic and performance-driven working environment where your results directly impact business growth.
** Opportunities for professional development and career advancement within an international holding group.
** Collaborative and supportive team environment.
If you meet these requirements, we`d love to hear from you!
Please send your CV in English to Vacancy@Yorktowers.com
Please indicate the position name in the subject line. Otherwise, we won`t be able to proceed with your application.
By submitting your resume (CV), you consent to the processing of your personal data for the purpose of evaluating your application, assessing your suitability for the job, and managing any potential employment relationship. This data will be stored securely for up to 6 months and accessed only by authorized personnel. You have the right to access, correct, or delete your data, or withdraw your consent at any time, without affecting the lawfulness of processing before the withdrawal.
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