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Ad title:
Tour Leader
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Intrepid Travel
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Published: 02 March
/ Deadline: 02 April
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Tour Leader - Armenia, Georgia, Azerbaijan
Intrepid Travel was born in 1989 with the simple mission to create positive change through the joy of travel.
More than 35 years later, we`re proud to be the world`s largest travel B Corp with more than 1000 small group trips in over 100 countries. After all these years, we`ve stayed true to our mission, ensuring our adventures are good for the places we go, good for the communities we visit and good for our travellers. That`s why we carbon offset all our trips and support local communities but we`re not stopping there. We want to be the best travel company not just in the world, but for the world.
Do you dream of inspiring travellers and helping them fall in love with their destination by immersing them in your local culture and exposing them to real-life experiences? Being a Tour Leader with Intrepid, you will do just that!
Every day will be different, but every day you will:
** Provide amazing customer service and travel advice - whether it`s guiding a morning market exploration, organizing a hands-on craft workshop, or arranging a home-cooked meal with a local family, you`ll create unforgettable moments that our travellers will never forget
** Ensure the safety and well-being of your travellers, at times you will have to assist in difficult situations whilst remaining calm and professional. A traveller may lose their passport, need medical attention, or there may be a clash of personalities and you will be the first point of call
** Host, lead and execute tours to budget, following the itinerary and fulfil your administrative duties
** Be passionate about travel and share your love of it with our customers. Every step of the way you`ll embody our core values of Integrity, Passion, Fun, Innovation and Responsibility
To be considered you must have:
** Excellent communication in English and at least one other local language (e.g. Russian, but the more the better!)
** Strong customer service experience and experience in developing a rapport with a broad range of travellers
** Have travel experience in the South Caucasus and are passionate about sharing this region with our travellers!
** Have basic computer skills - including email, work, and excel experience
** Full rights to work across these regions at present (we are unable to help obtaining these rights)
What you need to know:
** This is a freelance contract position, which will give you flexibility in when and how you work however, great availability across peak seasons (May to June & September to October) is a must-have
** We are recruiting for leaders frequently with training and onboarding commencing soon - specific dates to be given at interview.
** With extended hours, lots of walking and activities, and engaging with travellers, so, it`s important that you are prepared both mentally and physically for the challenge!
** You`ll need the ability to travel and spend time away from home, as our leaders often travel for extensive periods at a time as some tours can span up to four weeks.
** You will be running tours through the South Caucasus, you can check out some example itineraries here: www.intrepidtravel.com
What it`s like to be a leader with Intrepid:
Our team reflects the diversity of our customers and the communities we visit, our leaders in South Caucasus are from different countries and Intrepid recognizes that diversity makes us a stronger business. With a commitment to breaking down barriers, we support a culture where people can be themselves. We encourage applications from people of all backgrounds, including First Nation People, LGBTQI+ people, people living with a disability, people from previously disadvantaged backgrounds, and people from different ethnicities, races, and religions.
Intrepid will offer you:
** Departures through the year with a range of diverse itineraries to lead
** Travel to/from the start location of the trip included
** Accommodation at the hotel where the travellers are staying (generally) & some meals included
** Access to e-learning platforms, comprehensive leader training & internal career opportunities
** Travel discounts for you to experience Intrepid as a passenger
** Recognition and celebration with awards nights
** The opportunity to support not-for-profit Intrepid foundations projects
We are actively recruiting now! Applications will be reviewed as they land and if you are successful we will be in touch to request more information and book you in for an online interview via Microsoft Teams.
Apply here: https://careers.intrepidtravel.com/job-invite/3237/
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