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Ad title:
Corporate Sales Coordinator
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Ibis Styles Old Tbilisi
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Published: 26 August
/ Deadline: 26 September
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ibis Styles Old Tbilisi is the newest addition to the Accor family in the heart of Georgia`s vibrant capital. Drawing inspiration from the timeless charm of old Tbilisi, this hotel seamlessly blends traditional elements with modern comforts, creating an unforgettable experience for every guest.
Situated along the iconic Kote Apkhazi Street, ibis Styles Old Tbilisi is perfectly positioned at the epicenter of the historic old town, surrounded by architectural marvels and cultural heritage sites. With Liberty Square and Metro station just a 5-minute walk, easy access to marvelous Meidan Square and the Metekhi neighborhood,
The hotel features 67 thoughtfully designed rooms, each offering a comfortable retreat after a day of exploration.
Address; Tbilisi, Kote Apkhazi St.39
At present, ibis Styles Old Tbilisi is announcing a job opening for: Corporate Sales Coordinator Position.
Job Scope
The Proactive-Reactive Corporate Sales Coordinator is responsible for managing, coordinating, and converting both inbound (reactive) and outbound (proactive) corporate and group sales opportunities. This hybrid role supports the sales team in meeting revenue goals for rooms, banquets, meetings, and group events through superior customer service, timely follow-ups, and effective communication with internal departments and clients. The role requires a high level of organization, sales acumen, and the ability to juggle multiple priorities in a dynamic hospitality environment
We do Offer:
** Professional development;
** Health insurance;
** Food provision;
** Corporate discounts on our network facilities.
Main responsibilities:
Sales Support & Coordination
** Serve as the key contact for group bookings, MICE, corporate, tour operator, and ad-hoc requests.
** Prepare and send customized proposals, contracts, and follow-ups within 24 hours in accordance with brand standards.
** Maintain accurate and up-to-date client records, sales databases, and booking details in systems such as Opera Cloud, Excel trackers, and CRM platforms.
** Handle all inbound group and event-related inquiries via phone, email, and in person using a customer-focused approach.
** Proactively identify new leads, follow up on lost business, and share qualified leads with the wider sales team.
** Prepare detailed Banquet Event Orders (BEOs), function sheets, and communication memos to relevant departments.
Client & Event Management
** Coordinate pre-event planning, group arrivals and departures, rooming lists, and post-event follow-up for repeat business.
** Liaise with operations, F&B, front office, housekeeping, and finance to ensure seamless event execution and guest satisfaction.
** Monitor group blocks, deposits, deadlines, and attrition to optimize hotel occupancy and revenue.
** Maintain strong relationships with corporate clients, agencies, and tour operators to ensure loyalty and ongoing partnerships.
** Handle guest and client complaints promptly and escalate to Sales Manager or DOSM when necessary.
Sales Operations & Reporting
** Support Account Managers by arranging meetings, demos, client visits, and market research.
** Conduct competitive analysis and contribute market intelligence to strengthen pricing and positioning strategies.
** Create regular reports on group forecasts, conversion rates, sales activity, lost business, and booking pace.
** Participate in weekly sales and operations meetings, and represent the property at trade shows or sales trips when assigned.
Administrative & System Responsibilities
** Ensure all reservations, correspondence, and contracts are filed systematically for easy retrieval.
** Guarantee data integrity and compliance with brand standards for all client records, room blocks, and revenue tracking.
** Set up confidential agreements and ensure all company, safety, credit, and privacy policies are adhered to.
** Coordinate and monitor VIP and complimentary room procedures as per company standards
Qualifications needed:
** Education: University degree or diploma in Hospitality, Business, Marketing, or a related field preferred.
** Experience: Minimum 2 years in a hotel sales, event coordination, or reservations role in an international hospitality environment.
** Languages: Excellent written and spoken English and Georgian required; additional languages are a plus.
Technical Skills:
** Proficient in Opera Cloud, MS Office Suite, and CRM/sales systems.
** Strong understanding of group sales processes, hotel operations, and event planning.
Personal Attributes:
** Strong organizational and multitasking skills with attention to detail.
** Excellent interpersonal, written, and verbal communication skills.
** Ability to work both independently and as part of a collaborative team.
** Confident, proactive, and client-oriented with a strong sense of responsibility and integrity.
** Willingness to work flexible hours based on business needs.
Interested candidates, please send CV at the mail: giorgi.khmaladze@accor.com
Please indicate the "position title" you are applying for in the "subject" field.
Please note, only selected candidates will be contacted
Any personal data that will become available to "ibis Styles Old Tbilisi" Hotel during the review of applications for any vacancy announced by the company, which includes, but is not limited to, the data contained in your CV and/or its attached documents (hereinafter "candidate`s personal data"), will be collected and processed for the purpose of storing and reviewing your application for the vacancy, as well as for your admission in the candidate selection process and in accordance with the applicable legislation of Georgia.
The candidate`s personal data will be stored for a period of no more than 12 (twelve) months. Candidate`s personal data may be stored and used for consideration of your candidacy for another position in the "ibis Styles Old Tbilisi" hotel, in addition to directly considering the vacancy for which you have sent your application.
Please note that by submitting the candidate`s personal data to the "ibis Styles Old Tbilisi" hotel, you confirm that you have read this notice and agree to your personal data being collected, stored, transferred and/or processed in the manner mentioned above. Agreeing to all of the above is a necessary condition for consideration of your candidacy for any position at the "ibis Styles Old Tbilisi" hotel.
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