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Ad title:
Cluster Group and MICE Coordinator
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Tbilisi Philharmonic Hotel, Tbilisi Saburtalo Hotel by Mercure
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Published: 21 August
/ Deadline: 04 September
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Tbilisi Philharmonic & Tbilisi Saburtalo Hotels by Mercure & ibis Styles Tbilisi Center is pleased to announce an opening for the position of a Cluster Group and MICE Coordinator.
All 3 hotels are managed by Accor, one of the world`s leading hotel operator. We focus on developing and offering advancement opportunities to our employees. Join us and be part of a team that provides memorable Hospitality experience!
YOUR EXPERIENCE AND SKILLS INCLUDE:
** Minimum 1 year of experience in hotel sales, events, or reservations; preferably in a group/MICE support role.
** Ability to communicate with all hotel departments and clients at the same time, manage solutions as the result of team work
** Result oriented
** Multitasking
** Attention to the details
** Keen problem solver
** Highly organized
** Fluent English speaker
** Ability to work in an ambiguous and fast-changing environment.
WHAT YOU WILL BE DOING:
** Maintain accurate records of group accommodation bookings in the OPERA cloud system.
** Prepare contracts, invoice, all needed documentation based on client`s order, follow-up payment and communications for group bookings, conference, and events.
** Execution of group accommodation (block rooms, rooming list), conferences, meetings, and events (number of participants; menu order; timing etc.) across properties.
** Share order details as well as general notes with Food & Beverage Manager and his team, kitchen during weekly "BEO & Group" meeting
** Follow up payments.
** Ensure guest satisfaction by providing timely and professional communication.
** Collecting feedback from the clients, building pleasant relationships to increase customer loyalty and get returning business.
WHAT IS IN IT FOR YOU:
** Unique opportunity to develop your career.
** Package of benefits and perks of working for Accor, including discounts for hotels worldwide, and
** Medical insurance
** Corporate Social Responsibility activities
HOW TO APPLY:
To become part of our team, please, send CV to e-mail address: mariam.tskipurishvili@accor.com
In the subject line, please, indicate the position you are applying for.
Deadline for Applications: 04/09/2025
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