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Ad title:
AI Customer Lifecycle Marketing Manager
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| Provided By:
EKK
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Published: 29 July
/ Deadline: 29 August
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EKK is pleased to announce an opening for the position of AI Customer Lifecycle Marketing Manager.
Office: Tbilisi
Format: Full-time, office-based only
Level: Senior / Department Head
Reporting: Directly to the company founder
About the Company:
EKK Industrial Sales and Marketing Managemet is an international procurement services company working with thousands of industrial clients globally. We`re now launching a next-generation AI-driven marketing system focused on the full customer lifecycle — from first contact to retention and repeat sales. We`re looking for someone who can combine marketing strategy, sales logic, and AI prompt engineering into one powerful system.
Key Responsibilities:
** Develop and execute a strategy for reactivation, retention, and repeat sales from our existing client base
** Create and iterate on ChatGPT prompts that help: - Personalize email outreach - Write follow-up messages - Rebuild CRM conversations and threads - Segment customers by behavior, company type, activity
** Define customer lifecycle segments (inactive, active, churned, repeat buyers)
** Build complete outreach sequences: email → call → follow-up → proposal
** Generate marketing copy and sales narratives using AI tools
** Analyze interaction history (emails, purchases, calls) and generate AI-based outreach logic
** Monitor campaign performance (open rate, reply rate, conversions)
** Maintain a prompt library for the sales team and train them on prompt usage
** Work closely with the sales and development teams (CRM, email automation, scraping tools)
Requirements:
Core skills and experience:
** 3+ years in marketing, CRM, or customer lifecycle roles
** Hands-on experience writing ChatGPT prompts or using AI tools in practice
** Deep understanding of customer lifecycle, B2B sales logic, and segmentation
** Strong copywriting and automation experience (email, CRM workflows)
** Excellent written English
** Data-driven mindset, able to test hypotheses and scale what works
Nice to have:
** Background in B2B / industrial / procurement sectors
** Familiarity with Python, SQL, or integration with e-mail APIs
What We Offer:
** Office-based roleTbilisi no remote
** Full-time contract, long-term growth potential
** Direct access to the founder and strategic decisions
** Support from tech and sales teams
** Full access to GPT-4, CRM, mailing systems, and a rich customer database
** A focused goal: revive and retain as many clients as possible using AI
Please send resume in English only and also provide links to your social networks.
Please send your CV to the following email address: hr@ekk.ge
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