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Ad title:
English-Speaking Customer Support Representative
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Locksmith Solutions
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Published: 16 June
/ Deadline: 16 July
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Locksmith Solutions is pleased to announce an opening for the position of English Speaking Customer Support Representative.
We`re on the lookout for a driven and personable Customer Service Representative for Locksmith and Air Duct companies who`s eager to grow and knows how to build client relationships.
A very good English language knowledge is important as you`ll need to communicate with Native English Speakers from the United States.
Please note we provide the Locksmith service for self-initiated customers who proactively reach out to our business. We do not do cold calling.
About Us:
We specialize in providing secure, innovative, and reliable locksmith solutions to individuals and businesses. From cutting-edge security systems to traditional lock and key services, we are trusted by our clients to safeguard what matters most.
Why Join Us?
** Be part of an industry dedicated to safety and security.
** Work with cutting-edge locksmith and security technology.
** Enjoy a dynamic and supportive team environment as well as working in the comfortable office atmosphere and getting a flexible working schedule while developing your customer service and social skills.
Your Role: As a Customer Service Representative, you`ll be the face of our business, connecting clients with locksmith solutions tailored to their needs. You`ll identify new business opportunities, maintain strong relationships with customers of the company and ensure they receive top-notch service every time.
Terms and conditions:
** 5 days a week;
** 8-9 hours a day;
** 1000-1500GEL plus bonuses;
** Evening and night shifts;
** Evening shift - 2PM-11PM.
** Night shift - 11PM-8AM.
What You`ll Do:
** Answer all incoming calls.
** Understand customer security needs and recommend suitable locksmith solutions.
** Present, negotiate, and close sales deals effectively.
** Maintain strong relationships with clients to drive repeat business.
** Collaborate with our technical teams to ensure seamless delivery and pass jobs to proper technicians.
** Stay updated on jobs in the system and conduct a follow up.
What We`re Looking For:
** A very good spoken English.
** Basic computer skills.
** Multitasking.
** Punctuality.
** A results-driven individual with a passion for growth.
** Strong interpersonal and communication skills.
** Ability to understand technical solutions and translate them into benefits for customers.
** Self-motivation and the ability to work independently or as part of a team.
** Self organized.
** Experience in customer service industry will be considered as a benefit.
What We Offer:
** Competitive salary with an attractive structure.
** Comprehensive training on locksmith products and services.
** Opportunities for career growth in a rapidly evolving industry.
** A supportive team environment that values innovation and dedication.
** Working in a comfortable office environment;
** Getting a flexible working schedule.
** Developing your customer service and social skills.
** Chance of working in an international field.
** Improving your professional English.
** Building a global network.
How to Apply:
If you`re ready to unlock your potential, we`d love to hear from you!
Please send your CV to: servicehubenrol@gmail.com
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