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Ad title:
On-Call Receptionist
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British Embassy
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Published: 06 June
/ Deadline: 22 June
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The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.
Job Category: Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Job Subcategory: Reception
Job Description (Roles and Responsibilities)
Who are we?
The British Embassy in Tbilisi is part of a worldwide network, representing British political, economic and consular interests overseas and we are now looking for an On-Call Receptionist.
The jobholders will be the part of the corporate services section and will be responsible for providing reception and secretarial support services to Embassy and its senior leadership on ad-hoc basis.
This is a unique opportunity to gain hands-on experience in the dynamic environment of an embassy, where diplomacy and administrative excellence come together.
Roles and responsibilities:
A professional first point of contact for in-person visitors to the Embassy, and enquiries by telephone and email. Plus coordinator of contact details within the Embassy:
** Providing full reception and telephony service;
** Monitoring the Embassy`s enquiry mailbox, and distributing information to relevant staff;
** Maintaining up-to-date staff phone lists, and directories of hotels and airline companies used regularly by the Embassy.
Strong support to the Corporate Services team and wider Embassy in respect of the Embassy`s diplomatic functions:
** Liaising with the MFA on the accreditation of diplomatic staff;
** Arranging dispatch and receipt of Embassy shipments/deliveries;
** Coordinating applications by diplomatic staff for visas for official travel, and for airport access passes when necessary;
** Updating information in the outline expenditure guide used by British Government staff making official visits to Georgia;
** Supporting diplomatic staff in arrangements with local service providers.
Assistance to the Corporate Services team in other aspects of the Embassy`s administration:
** Coordinating the daily vehicle schedules of the Embassy drivers;
** Making travel reservations on behalf of staff making official journeys;
** Maintaining Embassy stationery and cleaning supplies;
** Liaising with various local service providers;
** Providing ad hoc translation services.
** This position requires no formal line management responsibility, but the jobholder will keep an oversight of the Embassy drivers` working schedules.
** Essential qualifications, skills and experience
Our ideal candidate shows:
** Full professional proficiency in Georgian and English (written and spoken, minimum of C1 level for CEFR framework*);
** Previous administrative, reception or customer services experience of at least 1 year;
** Strong IT skills, particularly with the Microsoft Office package (Word, Excel);
** Experience of working for an international organisation would be an advantage;
** Ability to multitask and deliver accurate work under time pressure;
** Efficient teamworking skills, as well as aptitude to organize their own workload.
Required behaviours: Delivering at Pace, Managing a Quality Service, Working Together
Application deadline: 22 June 2025
Grade: Administrative Assistant (AA)
Type of Position: Flexible working, Fixed term, with possibility of renewal
Region: Europe, Eastern Europe & Central Asia
Country/Territory: Georgia
Location (City): Tbilisi
Type of Post: British Embassy
Number of vacancies: 2
Salary Currency: GEL
Salary: 18.78 GEL/hour (GROSS)
Type of Salary: hourly
Start Date: 1 September 2025
Other benefits and conditions of employment
This is a fixed-term 12 months contract with the possibility of renewal. Ad-Hoc position as and when required by the Embassy.
The gross hourly salary is 18.78 GEL (gross). Please note that staff members are responsible for paying any income tax and state pension contributions required by local law.
The successful candidate will be subject to a professional background check and security clearance.
Staff recruited locally by the British Embassy in Tbilisi is subject to local Terms and Conditions of Service.
All applicants should have the right to live and work in Georgia. The British Embassy does not sponsor applications for work permits.
Additional information
Please note that the deadline for applications is 23:55 on the day mentioned in the above field "Application deadline".
We advise you to allow enough time to complete and submit your full application, since only applications completed and submitted before the deadline will be considered.
Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.
Please be advised that the British Embassy will not be able to meet the travel costs incurred when travelling to the interview, nor the costs connected with relocation if offered a position.
*Please note for more information on the Common European Framework of Reference for Languages: Learning, Teaching, Assessment levels please click on the following link CEFR. Please bear in mind in case you are invited for an interview your language skill is going to be assessed.
Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.
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