|
Ad title:
Configuration Specialist
|
| Provided By:
Impel AI
|
|
Published: 03 June
/ Deadline: 03 July
|
Impel AI is pleased to announce an opening for the position of Configuration Specialist.
Location: Tbilisi, Georgia
Reports to: Onboarding Manager
Key Partnerships: Logic, Customer, DEV, and Conversation Design teams.
Mission & Vision
Impel offers automotive dealers, OEMs, and third-party marketplaces the industry`s most advanced AI-powered customer lifecycle management platform. The company`s end-to-end omnichannel solution leverages proprietary shopper behavioral data and generative conversational AI technology to deliver hyper-personalized experiences at every touchpoint. Impel`s fully integrated platform works seamlessly with all major website, CRM, and DMS platforms. To date, the company has delivered 19 billion shopper interactions, influencing more than $5 billion in Sales and Service revenue across 51 countries. To learn more about Impel, visit impel.ai.
Job Summary
A Configuration Specialist is responsible for setting up the necessary configurations in order to enable the AI products for the dealers. They work with software development teams, system administrators, and end-users to ensure that AI products are configured correctly, efficiently, and in line with the organization`s needs. They must be able to work independently and as part of a team to ensure that configurations meet the needs of the organization while maintaining high levels of quality and reliability. They also work on the issues that might arise during the dealership`s launches.
Our Values:
** Relationships - We are dedicated to transparency, open communication and building trust that lasts beyond a transaction.
** Grit - We approach every activity and opportunity with tenacity and tireless execution.
** Results - We achieve success for our partners and take personal accountability for everything we do.
** Energy - We never settle, we constantly seek out new ideas with ambition and enthusiasm.
** Inventiveness - We lead with curiosity, which drives us towards continuous learning and innovation.
** Passion - We share an entrepreneurial spirit that inspires us to take initiative and be the best we can for ourselves and our teammates.
** Customer - We prioritize building strong, lasting partnerships with our external and internal customers, fostering loyalty and mutual respect.
Requirements:
** Setup system configuration in alignment with customers` desired outcomes and predefined process
** Support customer launches and work together with the implementation quality team in fixing the pre/post-launch bugs
** Send integration requests to third-party companies
** Manage multiple priorities efficiently and timely; ability to successfully work independently and as a productive member of the team
** Ensure adherence to the implementation SLA requirements
** Perform other duties as assigned
Other:
** Maintains confidentiality of work-related issues, records, and company information.
** Demonstrates a commitment to Diversity, Equity and inclusion by treating everyone with respect and dignity, ensuring all voices are heard and advocating change.
Requirements:
** Basic knowledge of Python
** Analytical thinking
** Excellent problem-solving skills
** Attention to details
** Problem-solving skills
To apply for this position, please, follow the link - https://recruiting.adp.com/srccsh/public/RTI.home?r=5001122108906&c=2201539&d=ExternalCareerSite&_dissimuloSSO=m6hGnlUOPB0:SBMq2b2jf5AFxvWsFXL2ame-0P4
|
|
|
|
All Jobs
All Ads by this Client
Printer Friendly
Share on facebook