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Ad title:
Mandarin Speaking Player Development Manager
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| Provided By:
Shangrila
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Published: 25 April
/ Deadline: 25 May
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Shangri La Casino Tbilisi is a premier destination for entertainment and gaming, committed to providing an unparalleled experience for our guests. With a dynamic and vibrant atmosphere, and a commitment to excellence, we are at the forefront of the gaming and hospitality industry in Georgia.
As a Player Development Manager, you will play a pivotal role in enhancing the overall gaming experience for our valued guests. You will be responsible for building and maintaining strong relationships with high-value players, implementing effective player development strategies, and ensuring the highest levels of customer satisfaction.
Key Responsibilities:
** Identify, engage, and cultivate relationships with guests to maximise their gaming experience.
** Develop and implement personalised player development plans to enhance customer loyalty.
** Organise and execute exclusive events, promotions, and guest experiences.
** Utilise customer feedback to continuously improve and tailor player development initiatives.
Qualifications:
** Exceptional interpersonal and communication skills.
** Demonstrated ability to work independently and as part of a team.
** Fluency in Mandarin and good knowledge of either English or Russian.
** Demonstrated ability to work independently and as part of a team.
** Ability to work flexible hours, including evenings and weekends.
** Experience in gambling industry will be considered as advantage.
Benefits:
** Competitive salary and bonus structure.
** Health insurance.
** Opportunities for career advancement in a dynamic industry.
How to Apply:
If you are a dynamic and results-driven individual with a passion for enhancing customer experiences, we invite you to apply for this exciting opportunity. Please submit your resume and cover letter detailing your relevant experience to job@shangrila.ge.
The information you send (CV/application form) may contain personal data, including special category data. In case of feedback on the present vacancies, you agree that company is entitled to process your personal information in accordance with the rules established by the law of Georgia "On Personal Data Protection".
In case of a negative decision on your employment, the organization reserves the right to store and process the information received from you, including personal data, for no more than 1 year after receiving them, in order to determine the suitability of your candidacy for a future vacancy. If you want to stop processing, delete and/or destroy your personal data by the company, as well as correct, update and/or complete the data, you can contact us with a statement of the relevant content.
Company carries out the candidate selection process in accordance with the requirements of the Law of Georgia "On Elimination of Discrimination in All Forms" and the "Labor Code of Georgia", observing the principles of prohibition of discrimination and equal treatment of persons and excludes discrimination against persons on any grounds.
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