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Ad title:
IT Operations & Support Trainee
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EPAM
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Published: 17 April
/ Deadline: 17 May
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IT Support & Operations Fundamentals at EPAM Campus is a free, 9-week online course designed for beginners who are ready to gain practical skills in IT support. Through hands-on learning and real-world tools, you`ll understand how IT teams operate in global companies—and build a strong foundation for your future career in tech.
What You`ll Learn:
** How IT support teams work in real business environments
** Basics of IT Service Management (ITSM)
** Navigating tools like Outlook, Teams, Slack, and ticketing systems
** Strengthening your communication, collaboration, and task management skills
What You`ll Need to Get Started:
** English at B2+ level
** Basic computer literacy
** Clear communication and attention to detail
** Willingness to learn and stay curious (It`s a plus if you have some familiarity with ITSM!)
What You`ll Gain:
** You`ll finish the course with job-ready skills, practical experience, and the confidence to support users and solve problems in a corporate setting. Top performers may be invited to explore further opportunities at EPAM.
If you`re eager to learn and grow in IT, apply now to learn more: https://epa.ms/ge-support-jg25
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