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Ad title:
Junior Operations Specialist - Couriers Side
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Bolt Food
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Published: 04 January
/ Deadline: 04 February
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We`re looking for an analytical and solutions-driven Junior Operations Specialist - Couriers Side to help us grow our delivery operations in Georgia.
Please note that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process
Please note that this is a full-time contract opportunity. The monthly gross salary for this role is 1690 GEL and Bi-Annual Bonuses.
Probation period: 6 months
Working Model: On-Site
About us:
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it`s all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
About the role:
As a Junior Courier Operations Specialist you`ll be responsible for onboarding new partner-couriers, discovering and driving performance improvements.
It`s an exciting, once-in-a-lifetime opportunity as you would work with smart people from local market and HQ, come up with scalable solutions to operational problems, and see results of your work each day.
Your daily adventures will include:
** Effectively communicate with our partner couriers both verbally and in writing
** Successfully support partner couriers through multiple channels
** Onboard and train our new partner couriers
** Support existing partner couriers and solve interesting operational issues
** Be a key player in building a support team in a challenging growth environment
** Analyse data and monitor our engagement, quality and utilisation metrics to ensure great experience for our users, restaurants and more importantly, couriers.
About you:
** You are an analytical thinker who loves to solve problems
** You are organised and deliver stuff on time
** You are a hustler, not stopping after 20 obstacles a day
** You have excellent spoken and written Georgian and English skills
** You are an owner and proactively find solutions to problems
** You are passionate about new technologies and food delivery
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don`t tick every box, please consider applying!
Why you`ll love it here:
** Play a direct role in shaping the future of mobility.
** Impact millions of customers and partners in 500+ cities across 45 countries.
** Work in fast-moving autonomous teams with some of the smartest people in the world.
** Accelerate your professional growth with unique career opportunities.
** Get a rewarding salary and annual bonuses that lets you focus on doing your best work.
** Some perks may differ depending on your location.
Some perks may differ depending on your location.
Apply now and join us: https://bolt.eu/en/careers/positions/7326353002/?gh_jid=7326353002
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