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Technical Support Specialist
 
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Ad title: Technical Support Specialist
Provided By: Socar Energy Georgia
Published: 27 December / Deadline: 27 January
Socar Energy Georgia is pleased to announce for the position of - Technical Support Specialist.

Location: Head Office, Tbilisi, Georgia
Work schedule: Full time job - Monday-Friday - from 09:30 to 18:30
Remuneration: 1840 NET
Benefits: Health insurance, corporate number, fuel discount card.

Main responsibilities:

** Troubleshooting technical problems based on users requests.
** Identifying hardware, software, or network-related issues and try resolve.
** Using diagnostic tools and techniques to identify solutions
** Physical diagnostics of personal computers and notebooks
** Assisting in software installations, upgrades, and configurations.
** Coordinating with colleagues and higher-level support teams for complex issues
** Installation and configuration of peripheral devices

Requirements:

** Working experience with Windows operating systems is mandatory,
** Basics knowledge of LAN (Local Area Network), TCP/IP stack, is mandatory.
** Basics knowledge of DHCP, DNS, protocols is mandatory
** Working experience with Microsoft Office,
** Working experience with printers, scanners is mandatory.
** At least one year experience on Technical Support position,
** Experience working with Microsoft Active Directory (is preferable)

Qualification requirements:

** Higher education in information technology (is preferable but not mandatory)
** Knowledge of Russian and English at an intermediate level.

Personal qualities and skills:

** Organization;
** High sense of responsibility;
** Teamwork skills;
** Detail-oriented;
** Ability to work in stressful situations;
** Time management skills;
** Punctuality and sociability.

If you think that you have the required skills to fulfill this role, please, send us your resume to:  vacancy@socar.ge  with the subject line "Technical support specialist". Only shortlisted candidates will be contacted.
 
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