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Ad title:
Technical Support Specialist
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Velox Imaging
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Published: 10 April
/ Deadline: 10 May
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Technical Support Specialist
Job Type: Full Time
Location: Remote (Georgia-based)
Working Hours: Monday-Friday, 9:00 AM - 5:00 PM (Toronto Time)
Salary: $1, 200 - $1, 300 Gross per month
About Velox Imaging:
Velox Imaging is a proprietary Medical Digital Data Management software company dedicated to providing excellent customer service and support for our clients. The company primarily focuses on medical imaging management and access, serving healthcare clients with technical support and troubleshooting solutions.
Company Website: https://veloximaging.com/
Key Responsibilities:
** Provide technical support to clients via phone and email
** Troubleshoot Windows and Linux environments
** Troubleshoot printers and scanners
** Assist with medical equipment configuration
** Use remote access tools to resolve technical issues
** Work with ticketing systems and document troubleshooting steps
** Deliver high-quality customer service and timely issue resolution
Qualifications:
** Excellent English communication skills (C1 level)
** Strong customer service mindset
** Experience handling technical support or IT troubleshooting
** Ability to work with Windows and/or Linux environments
** Attention to detail and strong problem-solving skills
** Ability to work independently and in a team-oriented environment
** Motivation to learn and adapt to new technologies
Nice to Have:
** Experience in healthcare or medical technology
** Experience with remote desktop tools and ticketing systems
Contact information:
Email: mirtskhulavazura@gmail.com
T: 595 256 113
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