THE HOUSE HOTEL KVARELI, GEORGIA is pleased to announce an opening for the position of IT Assistant.
About The Hotel
The House Hotel Kvareli aims to be Kakheti`s leading destination, seamlessly blending Georgian wine culture, contemporary art, and authentic hospitality. Set within the region`s scenic natural beauty, the property is surrounded by expansive vineyards, landscaped gardens, and forest territory.
ABOUT THE ROLE
KEY RESPONSIBILITIES
** Assist in maintaining and supporting the hotel`s IT infrastructure, including computers, networks, servers, and software systems.
** Respond to IT-related requests and issues from staff, providing timely troubleshooting and technical support.
** Help monitor and maintain hotel network security, backup systems, and data integrity.
** Assist with installation, configuration, and updates of hardware, software, and peripheral devices.
** Support the IT team in managing POS systems, property management systems (PMS), and other hotel software applications.
** Maintain documentation of IT procedures, equipment, and troubleshooting steps.
** Assist in training hotel staff on IT systems, software usage, and security best practices.
** Collaborate with vendors and service providers to resolve technical issues as needed.
** Monitor inventory of IT equipment and recommend replacements or upgrades under supervision.
** Ensure adherence to the hotel`s IT policies and data protection standards.
EXPERIENCE & SKILLS
** Previous experience in IT support, helpdesk, or technical roles, preferably in the hospitality industry.
** Basic knowledge of computer networks, operating systems, and common software applications.
** Familiarity with hotel IT systems (PMS, POS) is an advantage.
** Strong problem-solving, organizational, and communication skills.
** Ability to work under supervision and assist in a team-oriented environment.
** Fluent in Georgian and English.
JOINING OUR TEAM MEANS
** Insurance
** Transportation
** Housing
Interested candidates are welcome to send CVs on the following email address: vboisa@kertenhospitality.com and specify the position title in the subject line.
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