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Ad title:
At Your Service Agent
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| Provided By:
Le Meridien Batumi Hotel
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Published: 20 May
/ Deadline: 20 June
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Le Meridien Batumi is pleased to announce vacancy for the position of a At Your Service Agent.
At Your Service Agent is responsible for answering and responding to internal and external calls in the hotel`s
continuing effort to deliver outstanding guest service according to the standards of Marriott International.
Main duties and responsibilities will include:
** Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner
** Provide information and demonstrate knowledge of all hotel facilities and services
** Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations
** Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling
** Operate office equipment including, but not limited to, computers, fax machine, e-mail, etc.
Requirements:
** At least one year of prior customer service/guest service/guest contact experience required.
** You must deal in a polite and sophisticated manner and have an excellent command of the English, Georgian language, both spoken and written.
** Computer proficiency is required
** Knowledge of Hospitality computer applications (property management programs like Opera) is preferred
** Ability to quickly and accurately input data into computer systems and applications
** Flexible in terms of scheduling
** Excellent grooming standards
How to apply:
Applicants interested in this position and whose qualifications match the requirements are welcome to send their CV
in English to natia.abuladze@lemeridien.com and state the position title in the subject line.
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