|
Ad title:
Travel Manager/Travel Coordinator
|
| Provided By:
Grata Premium Club
|
|
Published: 10 March
/ Deadline: 10 April
|
Grata Premium Club provides a comprehensive range of upscale travel services: exceptional accommodations, savvy local guides, unparalleled dining experiences, transfers, and end-to-end service, and other unique opportunities.
With many years of experience in the market of individual luxury travel in Georgia, Azerbaijan and Armenia, we create journeys shaped entirely around our high-end clientele - thoughtful, unhurried and deeply personal.
Every detail is carefully considered, so our clients can travel in comfort and confidence, knowing that their experience reflects their tastes, rhythm and their curiosity.
We`re looking for individuals who are ready to grow with us, bringing their own unique flair to help write the next chapters of our success story!
JOB TITLE: Travel Manager / Travel Coordinator
Reports to: Head of Travel
Conditions of Work: Full time, overtime may be required to meet project deadlines
Working Hours: Monday to Friday from 10:00 till 19:00.
Trial Period: 2 months
Notice Period: 2 months
Salary: TBA
Purpose/Scope:
A Travel Manager is a professional responsible for overseeing and managing travel-related activities within an organization, ensuring cost-effectiveness, compliance with policies, and the smooth execution of travel delivering upscale FIT programmes and special interest group programmes, from international markets on the territory of Georgia, Armenia and Azerbaijan, offering the full range of high standard solutions.
Main Duties:
** Consult with clients to understand their travel preferences, interests, and budget constraints.
** Provide expert advice and recommendations on travel destinations, accommodations, transportation, and activities.
** Research and book hotels, transport, tours, and other travel-related services for clients.
** Customize travel itineraries to meet clients` specific needs and preferences.
** Assist clients with obtaining necessary travel documentation such as visas and travel insurance.
** Stay informed about travel trends, new destinations, and travel deals to provide up-to-date information and recommendations to clients.
** Handle client inquiries, requests, and concerns promptly and professionally.
** Monitor travel advisories, weather conditions, and other factors that may impact clients` travel plans, providing timely updates and assistance as needed.
** Maintain accurate records of client information, travel bookings, and transactions.
** Follow up with clients post-travel to gather feedback and ensure satisfaction with services provided.
** Building, maintaining and continual development of relationships with suppliers, negotiating best prices and deals, setting up credit agreements, raising purchase orders, attending supplier visits to the company where appropriate
** Manage cash flow, payment terms, cancellation, added value and savings
** Participating in debriefings, gather client feedback and market intelligence
** Reporting to the Head of Travel regarding the request objectives, budgets, resource planning
** Ensuring the profitability of the booking, managing and verifying all income and expenditure
** Managing confirmed bookings from A to Z
** Maintaining enthusiasm and professional standards within company team
Skills Required:
** Proven experience as a Travel Agent, Travel Consultant, or similar role.
** Strong knowledge of domestic and international travel destinations, attractions, and travel-related services.
** Excellent communication and interpersonal skills, with a client-focused approach.
** Strong organizational and time management skills, with the ability to manage multiple client accounts simultaneously.
** Attention to detail to ensure accuracy in travel arrangements and documentation.
** Ability to handle travel-related issues and emergencies calmly and efficiently.
** Flexibility to work outside regular business hours, including evenings and weekends, to accommodate clients` schedules.
** Ability to work both autonomously and as part of a team
** Fluency in Russian and English, additional languages strongly desired
** Good knowledge of computerized systems including word processing, spreadsheets, presentation packages and databases, preferably Word, Excel, PowerPoint
aleksandra@grataclub.com
|
|
|
|
All Jobs
All Ads by this Client
Printer Friendly