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Ad title:
Head Of Networking and Security
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| Provided By:
SkyTel
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Published: 21 October
/ Deadline: 21 November
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Skytel is pleased to announce an opening for the position of Head Of Networking and Security.
Reporting line: directly to the CEO
Location: Tbilisi (hybrid)
Departments you`ll lead: Networking Operations, Networking Monitoring (24×7 NOC), System Operations
Security: a horizontal function across all three
About Skytel
SkyTel is a fast-growing Georgian ISP and technology company serving both residential (B2C) and business (B2B) customers across the country. We run a large fiber and wireless footprint, deliver enterprise-grade connectivity and value-added services, and are scaling quickly with a strong customer-first mindset. We build for reliability, simple experiences, and measurable outcomes.
Why this role exists:
We want our network and security to be a competitive advantage: reliable service for customers, smooth installations, predictable changes, and clear SLAs. We`re hiring a senior leader who can turn three technical groups into one cohesive service engine and set a high bar for quality and speed.
What you will lead:
You will own the agenda, people, and outcomes for three directions (today ~10-15 FTE; growing to 20-25):
** Networking and Security Operations - deployment and operations of core and access, acceptance from Install & Maintenance, planned changes, and steady improvements.
** Networking and Security Monitoring (24×7 NSOC) - always-on monitoring, incident response, reporting against SLAs, and post-incident learning.
** System and Security Operations - the systems that run the network: identities and access for network services, address management, configuration pipelines/automation, inventory/CMDB.
** Security is horizontal: one set of policies and practices that apply across all three (perimeter, access, segmentation, DDoS readiness), with joint response during security incidents.
Your Impact (Scope & Responsibilities):
** Strategy & priorities. Set the annual/quarterly plan for network and security; align roadmaps, risks, and metrics with the CEO and peers.
** Reliability & service quality. Own availability targets and time-to-restore; schedule change windows; ensure incidents lead to improvements, not repeats.
** Customer experience. Work as one team with Infrastructure, Install & Maintenance and Customer Care (B2C/B2B) so activations and support are "right-first-time" and on schedule.
** People & leadership. Hire, develop, and retain team leads and key engineers; run on-call and escalation calmly and predictably; promote a "service first" culture.
** Security as a through-line. One security baseline across operations, monitoring, and systems; coordinated playbooks with IT/SOC for prevention and response.
** Finance & vendors. Own the department budget (CAPEX/OPEX), run vendor and uplink negotiations, manage delivery risks and lead times.
** Change & learning. Clear change management, solid runbooks, blameless post-mortems, and transparent reporting to the business.
How you work with others (operating model):
** Head of Infrastructure: they own physical (fiber build, towers, power, RF); you own logical network and security. Capacity planning and changing windows are joint.
** Install & Maintenance: Together with I&M, you define readiness and installation standards. I&M installs accordingly, and your team supports them when needed with configs, firmware, vendor communication, and other technical expertise.
** Customer Care (B2C/B2B): agreed escalation paths and timelines; regular feedback on recurring issues and customer-impacting incidents.
** Sales/Presales: help commit only what we can reliably operate; ensure smooth handover post-launch.
** Compliance: joint reviews and audits; one action plan for security incidents.
** Finance/Procurement: budget clarity, total-cost discipline, on-time procurement.
What you bring:
** 7+ years in telecom/ISP or carrier-grade networking, including 5+ years leading multiple teams (10+ FTE) with 24×7 operations.
** Proven track record building predictable operations, clean escalations, and a culture where incidents drive lasting improvements.
** A leader who can translate the complex into simple for engineers, executives, and key customers; strong hiring, coaching, and retention of team leads.
** Working English/Georgian/Russian for partner and customer meetings.
Professional skills & knowledge (concise):
** Network fundamentals: OSI model (L1-L7) applied to real incidents and change planning.
** Provider networks: core/edge policy and routing, IPv6/dual-stack, subscriber services (BNG/BRAS), QoS, address and capacity governance.
** Enterprise networking: segmentation, campus/branch/DC patterns, VPN/SD-WAN, office and guest Wi-Fi; clean handover to/from provider networks.
** Optical & transport: how fiber behaves (loss, splicing, OTDR), metro L2 basics, where PON (GPON/XGS-PON) fits; acceptance criteria from field teams.
** Fixed wireless: E/V-band basics, link budget and LOS/NLOS realities; when radio is the right part of a hybrid last-mile.
** Security (end-to-end): perimeter controls, access and segmentation, NAC/802.1X, DDoS readiness (own + scrubbing), identity and access for network services, practical PKI; coordinated response with SOC.
** Standards & practices: familiarity with IETF/IEEE/ITU-T on your level, ISO/IEC 27001 and NIST CSF, incident/change/problem management, post-mortems by default.
** Operations & reliability: 24×7 monitoring and telemetry, SLO/SLI thinking, capacity planning, safe maintenance windows and back-out plans.
** Automation & tooling: pragmatic use of automation (e.g., Ansible, basic Python), configuration in Git/CI, reliable inventory/CMDB (e.g., NetBox), and observability tools.
** Cross-functional communication: clear SLAs/OLAs with I&M and Customer Care, transparent reports, expectation management with sales and leadership.
What we offer:
** Direct impact: you sit in the CEO`s staff and shape company priorities.
** Team & resources: mandate to form structure and hire; direct access to partners and decisions.
** Work mode: Hybrid at Tbilisi HQ; wages depend on department performance; on-call duties are shared per schedule.
** Culture: Open, fast-moving, and innovation-driven environment where your voice truly matters.
The CV you submitted may contain personal data, including sensitive categories of data, in accordance with the Law of Georgia on Personal Data Protection. Please be informed that your personal data will be processed by LLC "SkyTel" for the purpose of evaluating your application for employment. Your candidacy may also be considered for other vacant positions by the employer.
If you agree to the above terms, please send your CV to the following email address: HR@Skytel.ge. Kindly indicate the job title in the subject line - "Head Of Networking and Security".
Only candidates whose applications meet the requirements of the vacant position will be contacted.
We wish you every success in your application!
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