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German-Speaking Customer Support Agent
 
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Ad title: German-Speaking Customer Support Agent
Provided By: Brandlink
Published: 13 October / Deadline: 13 November
Brandlink Sakartvelo is pleased to announce a vacancy for the position of German-Speaking Customer Support Agent

Salary: Base 800$ + 200$ bonus according to the performance.

Location: Tbilisi, Georgia - In the office (Tbilisi, 11 Saakadze II pass, business centre "Atrium")
Hours: different shifts between 9 am-6 pm

About Us:

Brandlink Sakartvelo, a newly launched branch in Tbilisi, specializes in delivering top-tier customer support in the electronics sector. With a commitment to excellence, we ensure that our customers receive the highest level of service, helping them resolve technical issues and get the most out of their electronic devices. Brandlink Sakartvelo is dedicated to setting new standards for customer care, combining technical expertise with a customer-centric approach. We also prioritize the well-being and professional development of our employees. At Brandlink Sakartvelo, we offer opportunities for growth through comprehensive training programs and the chance to pursue further studies at prestigious European universities. Our focus is not just on customer satisfaction, but also on empowering our team to thrive and advance in their careers.

We Offer:

** Paid comprehensive training to set you up for success.
** Competitive salary with performance-based bonuses.
** Clear opportunities for career growth in a fast-expanding industry.
** Health Insurance.

Job Description:

Prepare to be the primary point of contact for customers with questions or issues regarding our products. Throughout your day, you will handle inbound phone calls and emails, providing answers to product-related inquiries, processing payments, and managing returns efficiently. As a member of our team, you`ll always have the information and support you need, but we count on you to be dependable as well. Teamwork goes both ways!

Requirements:

** Proficiency in German (B2/C1 level) and with English as an additional asset.
** Strong communication and interpersonal skills, with the ability to build trust and maintain positive relationships.
** Excellent organizational abilities, attention to detail, and experience working effectively in cross-functional teams.
** Reliability and punctuality, with strong time management and self-discipline.
** Highly motivated and customer-oriented, with a proven ability to understand and meet customer needs while delivering practical solutions.
** Good knowledge of electronic equipment and proper handling techniques.
** A desire for continuous self-development in customer service and international business.

Join Us:

Please send your CV to the following email address: hrbrandlinkgeorgia@gmail.com
brandlink.sakartvelo@gmail.com
Or call us: +995 595 022 652 (We speak English!)
 
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