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Ad title:
Office Operator
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| Provided By:
Truly Nolen
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Published: 27 June
/ Deadline: 27 July
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Truly Nolen Georgia is pleased to announce an opening for the position of Office Operator.
Department: Administration / Customer Service
Reports To: Branch Manager / Office Manager
Location: Tbilisi, Georgia
Job Summary:
The Office Operator at Truly Nolen plays a vital role in the daily operations of the branch office. This position is responsible for providing customer service, scheduling service appointments, handling calls, processing service orders, and supporting the field team. He/She will be the central point of contact between customers, technicians, and management to ensure smooth and efficient office workflow.
Key Responsibilities:
** Answer and route incoming calls in a professional and friendly manner.
** Schedule and confirm service appointments using company software.
** Handle customer inquiries, resolve issues, and provide accurate information about services.
** Enter and update customer accounts, service records, and billing information.
** Dispatch service technicians and coordinate daily routes.
** Monitor technician progress and assist with real-time updates or rescheduling.
** Prepare service reports, invoices, and daily office paperwork.
** Support branch staff with administrative tasks including filing, data entry, and inventory tracking.
** Ensure organization office.
** Maintain a positive and helpful attitude in all customer and team interactions.
Qualifications:
** High school diploma or higher education;
** Minimum of 1 year of work experience in customer service or in a coordinator role;
** Conversational level proficiency in English;
** Strong communication skills;
** High sense of responsibility and attention to detail.
Working conditions:
** Working location: Tbilisi, Akaki Beliashvili Street
** Working hours: 40 hours a week
If you are interested, please send your CV to the following address: hr@hs.ge by July 31, 2025. Please make sure to indicate the job title in the subject line of the email.
By submitting your resume for this position, you confirm that you agree to the processing of your personal data by the company (collection, storage, processing, categorization, deletion, destruction) in accordance with international data protection standards and the applicable laws of Georgia. The purpose of data processing by the company is to carry out the necessary procedures for employment and to determine the candidate`s suitability for the current and/or future job openings.
We wish you the best of luck!
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