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Ad title:
Front Office Receptionist
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Theory Hotel
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Published: 14 November
/ Deadline: 14 December
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Theory Hotel and Dining - new designer hotel and fine dining restaurant in Tbilisi`s heart - Freedom Square.
We are looking for a suitable candidate for the position of Front Office Receptionist. The candidates we are looking for should have good cooperation and communication skills and should be extremely customer oriented.
Department: Front Office
Reports to: Front Office and Administration Head
Main responsibilities:
** Welcoming guests and checking their details against their bookings
** Allocating rooms and issues appropriate keys
** Answering phones from prospective customers and guests, taking messages and delivering them
** Responding to requests for help and information
** Providing concierge services, such as booking theatre tickets. arranging travel and providing information about local amenities and attractions
** Handling incoming guest room reservations
** Ensuring all guests establishing credit upon check-in
** Handling difficult situations effectively
** Preparing room bills and ensuring prompt payments
** Checking guests out, taking payments and returning deposits
** Demonstrating teamwork by co-operating and assisting colleagues as needed
Knowledge, skills, abilities:
** Fluent Georgian, English, Russian
** Organized, punctual, self-motivated
** Team spirit
** Positive attitude and attentive to details
** Working experience in similar position will be considered as a plus
We offer: competitive salary, health insurance, and having the great opportunity for personal and professional development and working with a great team.
The interested applicants should send their CV to: hr@theory.ge
Please indicate the Position you apply for in the "subject" line.
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